LKBEN11557: EnterpriseDesktopAppManagement CSP delivers error 60
Symptom
You find error 60 in the registry from the computer. (see Solution for the registry entry)
Cause
This error means "Enforcement Failed". Everything different from 70 is bad.
Solution
In a subentry from the following registry key you can check the installation status of an MSI pushed from a UEM System on the computer:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\EnterpriseDesktopAppManagement\S-0-0-00-0000000000-0000000000-000000000-000\MSI
This is used by Workspace ONE and Azure.
Here is a list of the errors which can occur:
| Initialized | 10 |
| Download In Progress | 20 |
| Pending Download Retry | 25 |
| Download Failed | 30 |
| Download Completed | 40 |
| Pending User Session | 48 |
| Enforcement In Progress | 50 |
| Pending Enforcement Retry | 55 |
| Enforcement Failed | 60 |
| Enforcement Completed | 70 |
You need the Status 70. If you do not find 70, you can uninstall the installed MSI by using the following command:
msiexec.exe /x {sfd-product-code}
The UEM System will reinstall the application.
Have fun.
Disclaimer:
The information provided in this document is intended for your information only. Lubby makes no claims to the validity of this information. Use of this information is at own risk!About the Author
Author: - Keskon GmbH & Co. KG
Wim Peeters is electronics engineer with an additional master in IT and over 30 years of experience, including time spent in support, development, consulting, training and database administration. Wim has worked with SQL Server since version 6.5. He has developed in C/C++, Java and C# on Windows and Linux. He writes knowledge base articles to solve IT problems and publishes them on the Lubby Knowledge Platform.
Latest update: 29-04-2022