LKBEN11624: Blue Screen after installing Updates result in error 0xc000021a.

Symptom

After installing the Dezember 2022 updates, you get a BSOD (= blue screen of death)

Cause

A mismatch between the file versions of hidparse.sys in system32 and system32/drivers in the windows folder causes a signature validation error.

Solution

Microsoft confirmed this to be a know problem.The company warned over the weekend that "after installing KB5021233, some Windows devices might start up to an error (0xc000021a) with a blue screen."

When you have an impacted device, you need to do the following:

Enter Windows Recovery Mode
Select Troubleshoot
Select "Start recovery, troubleshooting, and diagnostic tools"
Select "Advanced"
Select "Command Prompt" -> the PC should restart in command prompt mode
Run the command "xcopy c:\windows\system32\drivers\hidparse.sys c:\windows\system32\hidparse.sys"
Type: "exit"
Select "Continue"
System should restart

Here the command once more:

xcopy c:\windows\system32\drivers\hidparse.sys c:\windows\system32\hidparse.sys

I hope this helped. Have fun.

Disclaimer:

The information provided in this document is intended for your information only. Lubby makes no claims to the validity of this information. Use of this information is at own risk!

About the Author

Author: Wim Peeters - Keskon GmbH & Co. KG

Wim Peeters is electronics engineer with an additional master in IT and over 30 years of experience, including time spent in support, development, consulting, training and database administration. Wim has worked with SQL Server since version 6.5. He has developed in C/C++, Java and C# on Windows and Linux. He writes knowledge base articles to solve IT problems and publishes them on the Lubby Knowledge Platform.

Latest update: 23-12-2022